Friday, September 18, 2009

The Uncertain Future of QuickDoc: UPDATE

Earlier this month, I wrote about the Uncertain Future of QuickDoc in light of the spring passing of Jay Daly. A colleague passed on the following message, which appeared on the DOCLINE-L list on Weds Sept 16, 2009:
Dear Colleagues,

I am happy to report that we have a few possibilities for the take-over of QuickDoc. Jay's daughter and son-in-law (Eowyn and Tommy Griffin) are endeavoring to find the best fit. An RFP went out to several vendors and independent programmers and the Griffins are pursuing the most promising offers. It is very important to them (and to all of us!) that whoever takes over QD will have the same dedication to the user base that Jay did. Be assured that Eowyn and Tommy are well aware of the time frame they have to work with and they are trying to come to an agreement as soon as possible. In the meantime, feel free to contact me with any questions or concerns. I will do my best to help!


Margo Coletti, AMLS, AHIP
Knowledge Services
Beth Israel Deaconess Medical Center
One Deaconess Road
Boston, MA 02215

First off, few, if any, traditionally commercial vendors could EVER provide the same level of personalized support Jay provided. There is nothing else that needs to be said.

I remained perplexed that NLM hasn't stepped up (publicly at least) and offered to take over the development of the system. What role, if any, does NLM plans to play in the future of QuickDoc? Perhaps there are some legal issues that prevents NLM form taking it over. Perhaps they are one of the opportunities which Margo refers. Perhaps they may be one of the vendor's which will respond to the RFP. Perhaps NLM does not have the development and support resources.

The reality is that Jay was able to manage all this by himself PLUS perform his functions at
Beth Israel PLUS have a life outside of work. If Jay could do it, I'm certain NLM could.

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